Career

Fusion Insurance Advisory is a small, relationship-focused insurance advisory firm based in Sherwood Park, Alberta. We work with business-owner families across Alberta, helping them with group benefits, life insurance, disability insurance, critical illness insurance, and corporate insurance planning.

We are small by design. That means no call centres, no layers, and no passing clients around. We believe in clear communication, great service, and building long-term relationships with people who value advice done properly.

We are looking for an organized, reliable, detail-oriented person to support our client service and administrative operations.

This role is important. You will help keep the office running smoothly, support client communication, assist with paperwork and follow-up, and help make sure our clients receive the level of service they expect from Fusion.

The right person is friendly, professional, careful with details, comfortable with technology, and enjoys being part of a small team where their work matters.

• Client communication and follow-up
• Preparing and organizing forms, applications, and service documents
• Scheduling meetings and managing calendars
• Supporting group benefits administration
• Tracking tasks and outstanding items
• Updating client records and internal systems
• Coordinating with insurance carriers and service providers
• Helping maintain a smooth, professional client experience
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This may be a good fit if you:

• Are organized and dependable
• Pay close attention to detail
• Communicate clearly and professionally
• Enjoy helping people
• Like working in a small business environment
• Are comfortable learning new systems and processes
• Take pride in doing things properly
• Can manage confidential information with care

Experience in insurance, group benefits, financial services, or administration is an asset, but the right attitude, reliability, and willingness to learn matter most.

At Fusion, you will not be just another employee in a large institution. You will be part of a small, focused team that values service, trust, accountability, and long-term relationships.

We work hard, care about our clients, and believe the details matter.

Interested in joining Fusion Insurance Advisory?

Please apply using the link below.

Apply for the Administrative Assistant / Client Service Coordinator Role